
Information on the processing of your personal data
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified.
Responsible for data processing on this website is:
Joana Ergobalance
Ioana Daniela Goraj
Am Watt 6
76877 Offenbach an der Queich
Phone: +49 (0) 6348 3267 690
Email: kontakt@joana-ergobalance.de
The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Responsible body" in this privacy policy.
On the one hand, your data is collected when you communicate it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems. These are mainly technical data (e.g. internet browser, operating system or time of the page view).
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior or to contact you, when you make an appointment request.
You have the right at any time to:
The competent supervisory authority for data protection issues is the State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate (LfDI RLP)
This website is hosted by an external service provider (hoster). The personal data, collected on this website are stored on the hoster's servers.
The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 Para. 1 lit. f GDPR).
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us:
This data is not merged with other data sources. The collection of this data is based on Art. 6 Para. 1 lit. f GDPR.
If you send us inquiries via the contact form or e-mail, your details from the inquiry form including the contact details you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.
The processing of this data takes place on the basis of Art. 6 Para. 1 lit. b GDPR, provided that your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR).
The following data is collected:
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.
For security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the site operator, this site uses SSL or TLS encryption.
You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Our websites use so-called "cookies". Cookies are small data packets and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device.
Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or your web browser automatically deletes them.
The legal basis for the use of technically necessary cookies is Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in the functionality of our website.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser.
Unless a more specific storage period has been specified within this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies.
If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, provided that we have no other legally permissible reasons for the storage of your personal data (e.g. tax or commercial retention periods).
As an occupational therapist, we process special categories of personal data in accordance with Art. 9 GDPR, in particular health data, as part of the treatment.
The processing of this data takes place exclusively for the implementation of occupational therapy treatment and is subject to medical confidentiality and professional regulations.
The legal basis for the processing of health data is Art. 9 Para. 2 lit. h GDPR in conjunction with § 22 Para. 1 No. 1 lit. b BDSG (healthcare, diagnostics, treatment).
Important:
Please do not transmit any health data via the contact form or via unencrypted e-mail. For the transmission of sensitive information, please contact us by phone.
We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or to implement changes to our services in the data protection declaration.
The new data protection declaration will then apply to your next visit.
Status of this privacy policy: 02/12/2025